Privacy policy
How we collect and use your personal data.
Who is responsible
The company that runs Petavilo is the data controller for personal data collected through Petavilo. Contact: [email protected].
What we collect
Account details (name, email, phone), the content of your adverts and messages, payment records (card details are handled by Stripe, not us), device and usage data, and cookie choices.
Why we use it and our legal basis
To run your account and adverts (contract); to keep the site safe, check adverts and prevent fraud (legitimate interests and legal obligations); to process payments and keep accounting records (contract and legal obligation); to show advertising and measure it (consent, through our consent message).
Who we share it with
Stripe for payments, our hosting provider, our email provider, and Google for advertising where you have consented. We may share information with the police, local councils or animal welfare organisations where the law requires it or an animal is at risk.
Advertising and cookies
Google and its partners use cookies to serve ads based on your visits to this and other websites, if you allow this in our consent message. You can change your choice at any time from the Privacy settings link, and manage Google ad personalisation at adssettings.google.com.
How long we keep it
Account data while your account is open and for up to 2 years after. Messages for up to 2 years. Payment records for 6 years for tax purposes.
Your rights in the UK
You can ask to access, correct, delete, restrict or move your data, and object to how we use it. Email [email protected]. You can complain to the Information Commissioner's Office at ico.org.uk.
Your rights in the US
Depending on your state, including California, you may have the right to know what personal information we collect, to correct or delete it, and to opt out of its sale or sharing for targeted advertising. We do not sell personal information for money. Advertising cookies may count as sharing: you can opt out using the Privacy settings link or a Global Privacy Control signal from your browser. We will not treat you differently for using these rights. Email [email protected] to make a request.
Children
The site is not for children under 13 and we do not knowingly collect their data.